We stay after launch.
Buying a website should not end at the download link. Every Wondercraft build comes with real humans, documentation and 3 months of included support, which you can extend at any time.
Launch support
3 months of included support (extendable at any time) covering bugs, config and questions about your admin area.
Documentation
Every build ships with a written guide and a walkthrough video for the admin and customer areas.
Studio inbox
Message the team directly from your customer area. Replies land within one working day.
Care plans
Optional monthly cover for updates, monitoring, backups and small ongoing changes.
Already bought a build? Raise a ticket from your account for the fastest reply.
Typical reply: Within 1 working day · Wondercraft Digital, London, United Kingdom
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