Everything buyers ask.
Licensing, handover, feature packs, hosting and support — grouped so you can jump straight to the part you care about.
Can I use the images and graphics that come with my website?
Yes. The images, illustrations and graphics included in a marketplace website may be used on that website, under the licence you buy, at no extra cost. You can keep them, crop them or swap them for your own at any time.
Can I resell or share the images on their own?
No. Included images are licensed for use as part of your website only. They can't be sold, given away, uploaded to stock libraries or used as standalone files in other products or websites outside your licence. If you want images you fully own, you can upload your own at any time or hire us to create custom ones for you.
Can I use the videos that come with my website?
Yes. Videos hosted on the website you buy are yours to keep and use on it, under the terms of its licence. You can swap them for your own at any time, or hire us to make a custom video that you fully own. Some websites embed or link to YouTube videos — those stay on YouTube and aren't included.
Do I own the website outright?
Yes. You receive the full source code and a perpetual licence to use it for one business. There are no renewals or usage limits.
What is the difference between front-end and full package?
Front-end builds are marketing sites: pages, forms and content. Full package builds add a secure database, customer login area and an admin panel for managing the business.
Can two people buy the same website?
Each design is sold a limited number of times and never to direct competitors in the same town or sector. Exclusive buy-outs are available on request.
Can I pay by invoice?
Yes. Contact the studio and we will raise an invoice for bank transfer before starting your build.
What counts as one of my website enhancement packs?
Anything you would ask a developer for: colour and font swaps, rewritten copy, new sections or pages, form logic, integrations, admin fields. One request is one change.
What if I need more functionality than my pack covers?
You can add another enhancement pack or request a custom quote. We always confirm the credits and cost in writing before any work starts.
Can you add a feature that isn't in the build already?
Usually, yes. Bookings, ticketing, memberships, multi-currency, AI assistants and payment flows are all things we write from scratch. Send us the idea and we will tell you honestly what it involves.
How long does handover take?
Front-end builds are typically handed over within 24 hours of your brief. Full-package builds take 48 hours.
Do you host the site?
Yes. Every marketplace purchase and custom build includes completely free managed hosting for one year, including deployment and domain connection.
Can I move the website to another host?
Yes. You own and receive the complete codebase, subject to your licence, and can deploy it to any compatible host. You can carry out the move yourself, or for websites bought from our marketplace we will migrate it for you free of charge.
Why do you recommend keeping the website hosted with you?
It keeps the site in the environment we built and tested, so our team can safely deliver future changes, releases and custom functionality without conflicts caused by an unknown hosting setup.
Can you keep customising my site after I move it elsewhere?
Yes. We can still provide customisation and development support after your website moves to another host. Keeping it with us is simply the quickest and safest option, because it stays in the environment it was built and tested for.
Do I receive the complete source code?
Yes. You receive the complete codebase, with permitted use governed by the licence you select. You may keep it with us, self-host it or appoint another technical team.
Will you set the website up on another host for me?
Yes. For websites bought from our marketplace our migration service is completely free. We will prepare and deploy the initial installation and migrate your website to a web hosting company's server of your choosing — just send us the hosting login details so we can move it over for you. Prefer not to deal with a third-party host? You can host it with us instead, with your first three months free.
Can you migrate content from my current site?
Yes. Send us the existing URL and we will quote the migration or include it in the right website enhancement pack.
Why don't you build WordPress, Drupal or Joomla sites?
Fifteen years of maintaining them taught us that plugin stacks are slow, fragile and a security liability. Everything we ship is written in a modern framework with no plugin dependencies.
How fast are the sites?
Builds routinely score in the high nineties on Lighthouse and paint in well under a second, because there is no plugin bloat and no bloated theme layer to fight.
What happens after launch?
Every purchase includes 3 months of support for bugs and questions, and you can extend your support window at any time.
Can I edit the site myself?
Full-package builds include an admin area for content, products and customers. Front-end builds can have an editor added as one of your changes.
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